Privacy Policy

Who we are

Catalyst IT Solutions Pvt. Ltd. (CITSPL) is a software company in Bhubaneswar, Odisha, India. This policy covers our website, www.citspl.com.

What we collect

What you type into our contact form: your name, your email address, your phone number if you give it, and your message.

Information about how this website is used, collected by Google Analytics, as explained below. This website does not show advertising.

How we use it

We use the details you send through the form only to reply to your enquiry and to follow up on it. We do not sell them, and we do not share them with anyone else.

We use the information from Google Analytics only to understand how the website is used and to improve it.

Google Analytics and cookies

Google Analytics runs only if you choose Accept in the cookie notice shown on your first visit. If you choose Decline, or make no choice, it does not run and no analytics cookies are set. You can change your choice at any time with the Cookie settings link at the foot of every page.

With your agreement, this website uses Google Analytics, a service from Google, to count visits and to see which pages are read, how visitors arrive and which devices and browsers they use. To do this, Google Analytics places small files called cookies in your browser and collects information such as the pages you visit, your approximate location and your type of device. We do not use it to identify you, and it does not receive anything you type into the contact form.

Google processes this information under its own privacy policy. You can block or delete cookies in your browser settings, or stop Google Analytics from collecting information about your visits with Google's opt out browser add on.

How it is sent and kept

When you send the form, your message reaches our mailbox by email, sent through our email provider, Zoho Mail.

Our server keeps a short record of when the form was used and whether the message went out. That record does not contain your name, email address, phone number or message.

How long we keep it

We keep your message for as long as we need it to deal with your enquiry and for our business records. You can ask us to delete it at any time.

Your rights

Under India's Digital Personal Data Protection Act, 2023, and other data protection laws that may apply to you, such as the GDPR, you can ask us to show you the details we hold about you, to correct them, or to delete them.

To do so, email us at ccs at citspl.com. We will reply within one business day.

Changes to this policy

If we change this policy, we will publish the new version on this page with a new date at the top.